Delivery Model

We allow our clients the flexibility to choose from different delivery models to match the client’s business needs. Our delivery models are tailored based on factors such as expected levels of service, business criticality of the infrastructure to be managed, and scale of the engagement. We can provide services utilizing any or a combination of the below outsourcing models:

•   Onsite-offshore
  1. Maximum cost savings while simultaneously providing high quality services
  2. Optimum onsite-offshore ratio will be determined after an offshore-ability study
  3. Pan Asia’s resources will be deployed onsite and offshore and will have end-to-end responsibility for delivering committed services
  4. SLAs will be defined and adhered to accordingly


•   Pure onsite
  1. Can be used for mission-critical systems with stringent SLAs
  2. All Pan Asia resources will be deployed onsite and deliver services as per client SLAs
  3. Delivery shall be client’s responsibility


•   Pure offshore
  1. Perform fixed cost project activities from offshore
  2. Minimal onsite presence required for coordination and project management
  3. Delivery shall be Pan Asia’s responsibility